by Gene Reich | Jun 10, 2025 | Cybersecurity for MSPs, Data Exfiltration, Ephemeral Messaging, MSP Security Best Practices, Secure Communication
There’s a certain kind of phone call that doesn’t raise your heart rate—at least not right away. The voice is calm. The details seem manageable. But something in the pacing, in what’s said and not said, tells you this isn’t routine. I took a call like that from the...
by Gene Reich | May 30, 2025 | Cybersecurity for MSPs, Cybersecurity Threats, Cybersecurity Trends, Ephemeral Messaging, TeleMessage Breach
Two hacks this month should end the conversation about encryption as a cure-all. The first was loud: a cyberattack on Kettering Health knocked out patient portals, canceled surgeries, and left doctors scrawling notes on paper charts. The second was quiet, but just as...
by Gene Reich | May 13, 2025 | Cybersecurity for MSPs, Identity, Vishing
It’s a quiet afternoon in early February, and nothing seems amiss inside the Bangladesh Bank. The hum of fluorescent lights. The shuffle of papers. The soft clatter of keystrokes in dimly lit offices. Somewhere, an employee opens a message—a simple prompt, maybe...
by Gene Reich | Apr 29, 2025 | Cybersecurity for MSPs, Cybersecurity Trends, Reader's Choice
The Hacks That Changed Everything In the early morning hours of February 5, 2016, a message appeared on the network of the Bangladesh Bank in Dhaka. It was a standard, unremarkable instruction—a wire transfer request. Moments later, another. Then another. By the time...