Jira Service Desk and Traceless
Secure Your Service Desk
Stop impersonation. Eliminate plain-text credentials.
Watch Demo
Verify: The identity verification platform for Jira
Trigger real-time MFA directly inside a Jira issue to confirm the user behind a request.
Use Cases
- Confirm employees before password or MFA resets
- Validate high-risk access and role changes
- Verify executives before privileged actions
- Prevent social engineering in ITSM workflows
How it Works
Click Request Identity from the Jira issue panel. Traceless sends an MFA push using the user’s enrolled factor. User approves the request in real time. Verification is logged automatically in the issue for audit.
Data: Share Credentials and Files
Send passwords, API keys, and sensitive files using expiring, identity-verified Traces.
Use Cases
- Deliver temporary credentials securely
- Receive logs and configuration files safely
- Send tokens and API keys without exposure
- Prevent sensitive data from persisting in issue history
How it Works
Click Send Trace or Request Trace inside the issue. Generate a one-time secure link. User verifies identity before accessing the data. Jira logs the action — but the data never persists
Fast Deployment in Your Jira Environment
Connect Jira to Traceless via OAuth with our integration guide
Enable Identity and Data features in your ticketing workflows
Train your team and start protecting tickets today