by Gene Reich | May 13, 2025 | Cybersecurity for MSPs, Identity, Vishing
It’s a quiet afternoon in early February, and nothing seems amiss inside the Bangladesh Bank. The hum of fluorescent lights. The shuffle of papers. The soft clatter of keystrokes in dimly lit offices. Somewhere, an employee opens a message—a simple prompt, maybe...
by Gene Reich | May 24, 2024 | Blog, Identity, Security
Your help desks may be a beneficial tool to your customers, but they can be a security nightmare for your business. Hackers are increasingly targeting help desks to weasel their way into your company and are quickly finding success on a massive scale. One simple help...
by Gene Reich | May 14, 2024 | Blog, Identity, Security
An often forgotten part of a business’s daily operations, help desks may seem relatively unimportant since they typically face repetitive and often low-stakes customer service tasks. However, help desks are unfortunately now in the tech industry’s spotlight due to...
