by Gene Reich | Jul 29, 2025 | Ephemeral Messaging, Financial Services Security Best Practices, MSP Security Best Practices, Secure Slack Communications
A Practical Guide for Sending Sensitive Data Without Leaving a Trail In countless organizations, Slack is more than just a chat tool. It’s where projects are kicked off, credentials are requested, approvals are given, and files are shared, often without a second...
by Gene Reich | Jun 19, 2025 | Cybersecurity for MSPs, MSP Security Best Practices, Pax8 Beyond, Secure Communication
The Pax8 Beyond Conference in Denver brought together managed service providers, vendors, and IT professionals for several days of panels, product demos, and informal discussions. The event focused heavily on AI, security and the evolving role of MSPs in an...
by Gene Reich | Jun 13, 2025 | Cybersecurity for MSPs, MSP Security Best Practices
Before Traceless existed, I ran an MSP. In fact, I still do. I’ve spent the last decade helping clients build secure systems, lock down data, and respond to threats in real time. If you’ve ever worked in this field, you already know how unpredictable that world can...
by Gene Reich | Jun 10, 2025 | Cybersecurity for MSPs, Data Exfiltration, Ephemeral Messaging, MSP Security Best Practices, Secure Communication
There’s a certain kind of phone call that doesn’t raise your heart rate—at least not right away. The voice is calm. The details seem manageable. But something in the pacing, in what’s said and not said, tells you this isn’t routine. I took a call like that from the...
