Traceless Privacy Policy
Effective Date: March 26, 2026
Welcome to Traceless INC (“Traceless,” “we,” “us,” or “our”). This Privacy Policy
describes how we collect, use, and protect information in connection with the Traceless
platform and related services (the “Service”).
1. Our Approach to Privacy
Traceless is designed with a privacy-first architecture. We minimize the storage of
message content and limit the collection of personal data to what is necessary to
operate and improve the Service.
We do not sell or rent personal data.
2. Information We Collect
a. Customer Data
When you use the Service, you may transmit data (“Customer Data”), including
message content and files.
Traceless is designed so that Customer Data is not persistently stored beyond what is
necessary to provide the Service. In limited circumstances, certain data may be
temporarily processed or logged for debugging or support purposes. Such data is
automatically deleted in accordance with our internal retention practices.
b. Metadata
We collect and retain certain metadata necessary to operate, secure, and improve the
Service. This may include:
● sender and recipient information (such as email address or phone number)
● timestamps
● IP addresses
● file names and file sizes
This metadata is generally retained for up to eighteen (18) months and may be deleted
earlier upon request, subject to operational requirements.
c. Account and Registration Information
When you register for the Service, we may collect information such as your name, email
address, company name, and other account details.
d. Usage and System Data
We automatically collect operational and usage data, including system performance,
configuration data, and interactions with the Service.
e. Cookies and Similar Technologies
We may use cookies and similar technologies to maintain sessions, improve user
experience, and support Service functionality.
3. How We Use Information
We use information to:
● provide, operate, and maintain the Service
● support and troubleshoot the Service
● improve performance and functionality
● communicate with users about the Service
● comply with legal obligations
We may use aggregated and anonymized data for analytics, reporting, and service
improvement.
4. Access to Data
Traceless may access and process Customer Data as necessary to provide, maintain,
and support the Service, or as required by law.
5. Data Sharing
We do not sell or rent personal data.
We may share information:
● with service providers who support our operations (subject to appropriate
confidentiality obligations)
● as required by law, regulation, subpoena, or court order
● to protect the security, integrity, or rights of Traceless or others
6. Data Retention
Customer Data is retained only as long as necessary to provide the Service and in
accordance with our internal retention practices.
Metadata and other operational data are retained for limited periods as described above
or as needed for legitimate business or legal purposes.
7. Security
Traceless uses industry-standard technical and organizational measures to protect
information against unauthorized access, loss, misuse, or alteration.
8. Communications
We may send you administrative or service-related communications, including account
notifications, updates, and support messages. You may opt in or out of non-essential
communications where applicable.
9. Your Choices
You may request deletion of your account and associated personal data by contacting
us. We will process such requests in accordance with applicable law and our data
retention practices.
10. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the
privacy practices of those sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be effective upon
posting.
12. Contact
If you have questions about this Privacy Policy, please contact:
Traceless INC
Email: privacy@traceless.com
Address: 227 S. Plank Rd PMB 1706, Newburgh, NY 12550