by Gene Reich | May 24, 2024 | Blog, Identity, Security
Your help desks may be a beneficial tool to your customers, but they can be a security nightmare for your business. Hackers are increasingly targeting help desks to weasel their way into your company and are quickly finding success on a massive scale. One simple help...
by Gene Reich | May 14, 2024 | Blog, Identity, Security
An often forgotten part of a business’s daily operations, help desks may seem relatively unimportant since they typically face repetitive and often low-stakes customer service tasks. However, help desks are unfortunately now in the tech industry’s spotlight due to...
