Beyond AI Chatbots, how do modern MSPs raise the bar for automation? - NOV 5

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Inside the Traceless Verification Workflow

Inside the Traceless Verification Workflow

by Gene Reich | Aug 20, 2025 | AI Fraud Prevention, Cybersecurity Threats, Scattered Spider, Social Engineering, Trends

Replacing Voice with Proven Identity The recent rise in impersonation-based fraud has brought renewed scrutiny to how identity is verified during routine digital interactions. As discussed in our earlier analysis of Sam Altman’s July 2025 warning, artificial...
The End of Voice Authentication

The End of Voice Authentication

by Gene Reich | Aug 19, 2025 | AI Fraud Prevention, Cybersecurity Threats, Reader's Choice, Social Engineering, Trends, Vishing

Transitioning to Identity-Verified Communication Last week, we examined how identity-based fraud is reshaping security priorities across IT, finance, and vendor management. That discussion began with a warning from OpenAI CEO Sam Altman, delivered to regulators and...
Securing the Conversation Layer

Securing the Conversation Layer

by Gene Reich | Jul 15, 2025 | Cybersecurity Threats, Ephemeral Messaging, Secure Communication, Trends

The Next Frontier in Cyber Defense Cybersecurity, for much of its history, has focused on systems. It has invested in firewalls, intrusion detection, endpoint protection, and increasingly sophisticated authentication methods. But as threat actors evolve, so too do...
Is This Really Our Customer?

Is This Really Our Customer?

by Gene Reich | Jul 1, 2025 | Cybersecurity for Banks, Financial Services Security Best Practices, Quishing, Secure Communication, Trends

Rethinking Support Verification in Financial Services Support channels in financial institutions continue to serve as frequent targets for identity-based fraud. Despite advances in perimeter security and fraud analytics, the processes used to verify customers during...
Scattered Spider’s Global Damage Now Measured in Billions

Scattered Spider’s Global Damage Now Measured in Billions

by Gene Reich | Jun 26, 2025 | Cybersecurity Threats, Marks & Spencer, Scattered Spider, Secure Communication, Trends

The hacking collective known as Scattered Spider has shattered its previous benchmarks for financial harm, targeting major corporations across industries. What began as a series of high-profile ransom demands has escalated into a global disruption economy. The total...
Ultimate Cybersecurity Compliance Checklist

Ultimate Cybersecurity Compliance Checklist

by Gene Reich | Jun 25, 2025 | Cybersecurity for MSPs, Trends

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