by Gene Reich | Jul 22, 2025 | Cybersecurity for Banks, Financial Services Security Best Practices, Secure Communication
In the polished offices of banks and credit unions, where compliance is routine and audits are anticipated, a quieter threat has taken root. It does not breach firewalls or exploit zero-days. It knocks politely, cites regulations, and asks to be let in. This is the...
by Gene Reich | Jul 1, 2025 | Cybersecurity for Banks, Cybersecurity Trends, Financial Services Security Best Practices, Quishing, Secure Communication
Rethinking Support Verification in Financial Services Support channels in financial institutions continue to serve as frequent targets for identity-based fraud. Despite advances in perimeter security and fraud analytics, the processes used to verify customers during...
by Gene Reich | Jun 24, 2025 | Cybersecurity for Banks, Cybersecurity Trends, Financial Services Security Best Practices, Secure Communication
Every week, I speak with leaders in financial services who are confident in their fraud prevention systems. Until we talk about the support desk. Not the perimeter. Not the firewall. Not the encryption layers. The support desk. That’s where uncertainty starts to creep...
