Okta and Traceless
Extend Okta MFA Into Real-Time Support and Workflows
Use Traceless to verify the user before you reset MFA, change access, or share sensitive data.
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Verify: extend okta mFA to help desk workflows
Trigger enrolled factors directly from a ticket or workflow to confirm the real user is making the request.
Use Cases
- Confirm employees before password or MFA resets
- Verify executives before privileged actions
- Stop impersonation and social engineering attacks
How it Works
Click Request Identity inside your ticketing or chat workflow. Traceless sends an Okta Verify push to the enrolled user. The user approves using their existing Okta factor. Verification is logged automatically with an audit trail.
Article: Okta and Traceless: Complementary Tools in Authentication and Identity Verification
Start Securing Okta Workflows Today
Integrate Traceless and Okta with the setup guide.
Configure your settings for identity verification.
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