by Gene Reich | Jan 29, 2026 | Cybersecurity for MSPs, Solution Spotlight
As identity-based attacks continue to rise, MSPs are increasingly targeted through the human workflows that connect users, systems, and sensitive data. Social engineering, vishing, and credential theft no longer exploit infrastructure gaps alone, they exploit trust....
by Gene Reich | Nov 14, 2025 | Ephemeral Messaging, Help Desk Verification, MFA
Multi-factor authentication was built to stop impersonation and unauthorized access, yet in everyday support work it often creates tiny interruptions that add up. Each verification only takes perhaps a minute, but those minutes accumulate quickly in busy environments....
