by Gene Reich | Jul 19, 2024 | Blog, Change, Security
Help Desks are often an afterthought in cybersecurity, as most businesses focus on their firewalls and login security. However, help desks have recently become a top target for hackers whose cyberattacks have cost businesses hundreds of millions of dollars thanks to...
by Gene Reich | Jun 24, 2024 | Blog, Change, Security
Recently, there has been a disturbing rise in impersonation scams targeting businesses, with fraudsters exploiting government institutions’ trust and authority. The Cybersecurity and Infrastructure Security Agency (CISA), a U.S. government entity, has recently...
by Gene Reich | Jun 7, 2024 | Blog, Change, Security
The Connectwise system’s incredible benefits are just the tip of the iceberg. By partnering with a top-rated Connectwise Integration Partner, you can achieve more specific capabilities to make Connectwise an even more perfect fit for your business. But which...
by Gene Reich | May 24, 2024 | Blog, Identity, Security
Your help desks may be a beneficial tool to your customers, but they can be a security nightmare for your business. Hackers are increasingly targeting help desks to weasel their way into your company and are quickly finding success on a massive scale. One simple help...
by Gene Reich | May 14, 2024 | Blog, Identity, Security
An often forgotten part of a business’s daily operations, help desks may seem relatively unimportant since they typically face repetitive and often low-stakes customer service tasks. However, help desks are unfortunately now in the tech industry’s spotlight due to...
