Microsoft entra verified id + SERVICENOW

Bring identity Entra Verified ID into ServiceNow.

Verify identity directly inside sensitive ServiceNow workflows using Microsoft Entra Verified ID.

VERIFICATION IN THE WORKFLOW

Verify identity inside ServiceNow with Microsoft Entra Verified ID

Traceless lets teams trigger Microsoft Entra Verified ID directly from a ServiceNow workflow, confirm the requester’s identity and continue with confidence.

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Notes Related Records Traceless
VERIFY
IDENTITY VERIFICATION

Verify requester

Confirm identity before completing a sensitive ServiceNow request.

Request Password reset
Requester Liam Bravo
Method
Microsoft Entra Verified ID
Waiting for identity proof...
✓
Identity verified Microsoft Entra Verified ID
TRACELESS
Secure verification
‹ Verified IDs •••
MICROSOFT ENTRA

Verified IDs

Your verified credentials are ready to use.

Verified
Verified Employee Work account
× Verify your details
✓ VERIFIED REQUEST

Let's verify your details

Share your Verified ID to continue with this ServiceNow request.

You will share
Verified Employee Microsoft Entra Verified ID
›
◎
Result of Face Check Required for verification
›
× Face Check

Keep phone steady...

Checking live selfie

LB
Comparing photo from: Verified Employee
‹ Verification result
✓
IDENTITY VERIFIED

Verification complete

The requester successfully presented their Verified ID.

Credential Verified Employee
Face Check Passed ✓
Request Password reset
Returning verification to ServiceNow...

WHY VERIFY THE REQUEST

High-risk requests require verified identity

Before changing access, credentials or permissions, confirm the identity of the person making the request.

Password & account resets

Verify identity before resetting passwords, unlocking accounts or restoring account access.

MFA recovery

Confirm the requester before resetting MFA, enrolling a new device or changing authentication methods.

Access & privilege changes

Verify identity before granting access, changing permissions or approving privileged actions.

Sensitive requests

Add verification when a request involves credentials, confidential information or other high-risk actions.

YOUR TRIAL

See Traceless Verify in your workflow

Questions

FAQ

Does Traceless replace Microsoft Entra Verified ID?

No. Traceless connects Microsoft Entra Verified ID to ServiceNow workflows, allowing teams to use Verified ID when identity needs to be confirmed before a sensitive request is completed.

What can Microsoft Entra Verified ID verify?

Verified ID allows organizations to request verifiable identity credentials and, when configured, use capabilities such as Face Check to confirm the person presenting them.

Do users have to leave ServiceNow?

No. Agents can initiate identity verification from the ServiceNow workflow and receive the result without switching tools.

SECURITY & COMPLIANCE

Audit readiness

Audit readiness
  • Aligns to SOC 2, NIST, CIS, ISO, HIPAA, GDPR, CMMC 2.0, Mitre Attack, Mitre Defense. Contact us for detailed compliance mapping support.
Verification records
  • Immutable audit record for identity verification and secure data exchange.
    Nothing left behind
    • Scans for and removes persistent, sensitive records on your communication channels and ticket platforms.

      GET STARTED

      Secure every high-risk interaction

      Rapid deployment. Immediate risk reduction.