Problem: Your help desk team doesn’t know who is calling in and wants to prevent phishing
Problem: You have no way to send a customer a password when they don’t have a secure device
Problem: You have no way to securely request data from your customers
Solution: You can use Traceless inside ServiceNow to verify your end users identity effortlessly, send and receive data leaving nothing left in the PSA and monitor your communications infrastructure.
“This product does exactly what we need it to do. It’s simple to understand, always works, with no glitches. It’s become a staple of our day to day interactions with our clients.”– Karl, July 2022