OKTA + SERVICENOW

Bring Okta into ServiceNow.

Verify identity directly inside sensitive ServiceNow workflows using the identity provider your team already trusts.

VERIFICATION IN THE WORKFLOW

Verify identity inside ServiceNow with Okta

Traceless lets teams trigger identity verification through Okta directly from a ServiceNow workflow, confirm the requester’s identity and continue without switching tools.

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Notes Related Records Traceless
VERIFY
IDENTITY VERIFICATION

Verify requester

Confirm identity before completing a sensitive ServiceNow request.

Request MFA recovery
Requester Liam Bravo
Method
Okta Verify
Waiting for confirmation...
✓
Identity verified Okta Verify
TRACELESS
Secure verification
okta Verify
+ ◇ •••
okta
IDENTITY VERIFICATION

Did you just try to verify?

Confirm this identity request before the MFA recovery is completed in ServiceNow.

Request MFA recovery
Requester Liam Bravo
✓
Identity verified Returning verification to ServiceNow

WHY VERIFY THE REQUEST

High-risk requests require verified identity

Before changing access, credentials or permissions, confirm the identity of the person making the request.

Password & account resets

Verify identity before resetting passwords, unlocking accounts or restoring account access.

MFA recovery

Confirm the requester before resetting MFA, enrolling a new device or changing authentication methods.

Access & privilege changes

Verify identity before granting access, changing permissions or approving privileged actions.

Sensitive requests

Add verification when a request involves credentials, confidential information or other high-risk actions.

YOUR TRIAL

See Traceless Verify in your workflow

Questions

FAQ

Does Traceless replace Okta?

No. Traceless connects Okta to your ServiceNow workflow, letting teams use existing identity infrastructure to verify requesters during sensitive actions.

Do users have to leave ServiceNow?

No. Agents initiate verification directly within the ServiceNow workflow and receive the verification result without switching tools.

When should identity verification be required?

Before sensitive actions like password resets, MFA recovery, account recovery, access changes and other high-risk requests.

SECURITY & COMPLIANCE

Audit readiness

Audit readiness
  • Aligns to SOC 2, NIST, CIS, ISO, HIPAA, GDPR, CMMC 2.0, Mitre Attack, Mitre Defense. Contact us for detailed compliance mapping support.
Verification records
  • Immutable audit record for identity verification and secure data exchange.
    Nothing left behind
    • Scans for and removes persistent, sensitive records on your communication channels and ticket platforms.

      GET STARTED

      Secure every high-risk interaction

      Rapid deployment. Immediate risk reduction.