by Gene Reich | Sep 2, 2025 | Cybersecurity Threats, Pretexting, Secure Communication, Social Engineering, Trends
The rising cost of verification Every organization now runs a quiet economy of verification. Before a password is reset, a vendor changes banking details, or a finance approval is granted, someone must decide if the person on the other end is who they claim to be....
by Gene Reich | Jul 22, 2025 | Cybersecurity for Banks, Financial Services Security Best Practices, Secure Communication
In the polished offices of banks and credit unions, where compliance is routine and audits are anticipated, a quieter threat has taken root. It does not breach firewalls or exploit zero-days. It knocks politely, cites regulations, and asks to be let in. This is the...
by Gene Reich | Jul 15, 2025 | Cybersecurity Threats, Ephemeral Messaging, Secure Communication, Trends
The Next Frontier in Cyber Defense Cybersecurity, for much of its history, has focused on systems. It has invested in firewalls, intrusion detection, endpoint protection, and increasingly sophisticated authentication methods. But as threat actors evolve, so too do...
by Gene Reich | Jul 1, 2025 | Cybersecurity for Banks, Financial Services Security Best Practices, Quishing, Secure Communication, Trends
Rethinking Support Verification in Financial Services Support channels in financial institutions continue to serve as frequent targets for identity-based fraud. Despite advances in perimeter security and fraud analytics, the processes used to verify customers during...
by Gene Reich | Jun 26, 2025 | Cybersecurity Threats, Marks & Spencer, Scattered Spider, Secure Communication, Trends
The hacking collective known as Scattered Spider has shattered its previous benchmarks for financial harm, targeting major corporations across industries. What began as a series of high-profile ransom demands has escalated into a global disruption economy. The total...
by Gene Reich | Jun 24, 2025 | Cybersecurity for Banks, Financial Services Security Best Practices, Secure Communication, Trends
Every week, I speak with leaders in financial services who are confident in their fraud prevention systems. Until we talk about the support desk. Not the perimeter. Not the firewall. Not the encryption layers. The support desk. That’s where uncertainty starts to creep...
