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Beyond AI Chatbots, how do modern MSPs raise the bar for automation? - DEC 3

Is This Really Our Customer?

Is This Really Our Customer?

by Gene Reich | Jul 1, 2025 | Cybersecurity for Banks, Financial Services Security Best Practices, Quishing, Secure Communication, Trends

Rethinking Support Verification in Financial Services Support channels in financial institutions continue to serve as frequent targets for identity-based fraud. Despite advances in perimeter security and fraud analytics, the processes used to verify customers during...
Scattered Spider’s Global Damage Now Measured in Billions

Scattered Spider’s Global Damage Now Measured in Billions

by Gene Reich | Jun 26, 2025 | Cybersecurity Threats, Marks & Spencer, Scattered Spider, Secure Communication, Trends

The hacking collective known as Scattered Spider has shattered its previous benchmarks for financial harm, targeting major corporations across industries. What began as a series of high-profile ransom demands has escalated into a global disruption economy. The total...
The Call is Coming from Inside the Helpdesk: Real Stories of Communication Breaches (and How to Stop Them)

The Call is Coming from Inside the Helpdesk: Real Stories of Communication Breaches (and How to Stop Them)

by Gene Reich | Jun 25, 2025 | Help Desk Verification

The Traceless Social Engineering Playbook

The Traceless Social Engineering Playbook

by Gene Reich | Jun 25, 2025 | Social Engineering

Ultimate Cybersecurity Compliance Checklist

Ultimate Cybersecurity Compliance Checklist

by Gene Reich | Jun 25, 2025 | Cybersecurity for MSPs, Trends

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